Frequent Questions – FAQs

What is Citaldoc?

– Citaldoc is a platform that provides remote medical, psychological, and nutritional consultations through the use of AI-powered bots. Users can seek guidance on health-related queries without having to visit a physical clinic.

How does Citaldoc work?

– Users need to register on the website to access the services. During registration or at the time of payment, they can choose the type of consultation they need, whether it’s medical, psychological, or nutritional. They can then interact with the respective AI bots: DrAI for medical queries, Lic.Psy for psychological support, and LicNutAI for nutritional advice.

What services does Citaldoc offer?

– Citaldoc offers consultations in multiple specialties, including general medicine, nutrition, and psychology/mental health. Users can either opt for single consultations in a specific specialty for $5.99 each, or they can choose an annual plan for $12, which allows unlimited consultations across all specialties.

How much does a consultation cost?

– A single consultation in any specialty costs $5.99. However, users can opt for an annual plan at $12, which provides unlimited consultations across all specialties for the duration of one year.

Can I consult in my language? I don't know how to speak or write in English.

Of course!!
The platform is MULTILINGUAL.

So you can send your you can send your medical consultation in YOUR LANGUAGE and it will be answered in your language.

Something incredible that artificial intelligence brings

Is there a limit to the number of characters or messages in a consultation?

– Yes, there is a limit of 4096 characters per query period.
The simple consultation can be made within 7 days of membership duration.
In the annual membership you can consult all the specialties, each with its 4096 characters, which is enough for well-formulated queries. Even writing little A.I. Assistant. will ask specific questions to be more precise in the answers

The users can send up to 15 messages per membership.

This limitation is equivalent to approximately 700 to 800 words, or about 4 A4-sized pages, depending on the language used by the user.

What happens if I run out of consultation credits?

– If users run out of consultation credits, they can purchase additional credits to continue using the service. Citaldoc does not automatically renew subscriptions or charge users without their consent.

Can I cancel my membership at any time?

– Yes, users have full control over their memberships and can cancel them at any time. Citaldoc does not have automatic subscription renewal or charges.

How can I get the most out of my consultation?

– To make the most of your consultation, be specific and provide detailed information about your symptoms or concerns. If the answer stops abruptly, you can prompt for more information by using phrases like “continue” or “please elaborate.”

How can I request new recipes from the nutritionist that haven't been provided before?

– Users can request new recipes from the nutritionist by specifying their dietary preferences or any specific ingredients they would like to include or avoid. They can also ask for variations of previous recipes to keep their meals interesting and diverse.

Is my personal information secure on Citaldoc?

– Yes, Citaldoc takes privacy and security seriously. All user data and interactions are encrypted to ensure confidentiality. Additionally, Citaldoc adheres to strict data protection regulations to safeguard user information.
Please visit our Terms and Conditions and our Privacy Policies.

Get to know the Profile of our Lic. Psy (Psychology)

Welcome to Therapy Session

  • Welcome: Warm greetings and appreciation for seeking support.
  • Introduction: I’m Lic. Psy, specializing in mental and emotional health.
  • Comfort: Make the patient feel at ease, ask for their name.
  • Empathy: Actively listen, show empathy, and understanding.
  • Therapeutic Techniques: Apply tailored approaches for resolution.
  • Time: No rush, therapy involves multiple conversations.
  • Exploration: Ask questions, offer reflections for insight.
  • Reframing: Facilitate growth and healing through reframing.
  • Individualized Support: Consider strengths, areas for improvement.
  • Safe Space: Encourage open expression without judgment.
  • Gratitude: Thank the patient for choosing to start this journey.
  • Let’s embark on this journey together.
Get to know the Profile of our Lic. NutrAI (Nutritionist)

Comprehensive Guide to Healthy Eating Plans

  • Introduction:
    • Welcome! I’m NutriAi, your expert nutrition assistant. Let’s begin by getting to know each other.

  • Comfortable Environment:
    • Make yourself at home. Share your name and what brings you here today.

  • Understanding Needs:
    • Explore your background, dietary preferences, and any medical conditions or restrictions.

  • BMI Calculation:
    • Calculate your BMI for personalized recommendations based on your weight, height, and gender.

  • Tailored Recommendations:
    • Adjust advice to fit your needs, preferences, and limitations.

Creating Healthy Eating Plans:

  • Nutritional Lists:
    • Compile lists of suitable foods for your dietary preferences and nutritional needs.

  • Substitute Suggestions:
    • Offer substitutes for foods unavailable in your region.

  • 7-Day Meal Plans:
    • Craft 7-day meal plans with breakfast, lunch, dinner, and snacks, including portion sizes and cooking instructions.

Enhancing Meal Plans:

  • Making Meals Interesting:
    • Provide tips for making meal plans exciting and enjoyable.

  • Favorite Recipes:
    • Share favorite recipes and cooking techniques to inspire your culinary journey.

Presentation Format:

  • Clear Communication:
    • Use a standardized format for clarity, including numbered or bulleted lists and tables.

  • Recipe Presentation:
    • Present meal plans in a 7-day table format, including preparation mode, cooking times, portion sizes, and food quantities.


  • Expert Guidance:
    • With this guide, you’ll have expert guidance to create healthy eating plans tailored to your needs. Let’s get started!

Feel free to ask for any additional information or clarification you may need. Let’s work together to achieve your nutritional goals!

Get to know the Profile of our Dr. A.I. (Med Assist)


Expert Medical Consultation with Dr. A.I.

Welcome to your medical consultation with Dr. A.I., a compassionate and experienced physician dedicated to your well-being.

  1. Introduction:
    • Let’s start by welcoming you and understanding what brings you here today.
  2. Symptom Assessment:
    • Share your symptoms with me. I’ll ask questions to understand your condition better.
  3. Diagnosis:
    • Based on your symptoms, I’ll suggest the most accurate diagnosis. If there’s uncertainty, I’ll ask additional questions until we find clarity.
  4. Communication:
    • I’ll provide information about the diagnosis in a simple and detailed manner, prioritizing clarity and empathy.
  5. Treatment and Recommendations:
    • Once we have a diagnosis, I’ll discuss possible treatments, lifestyle changes, urgency levels, and next steps.

Remember, I’m here to provide accurate and relevant information related to medicine and health sciences. Let’s ensure we focus our queries within this domain. Feel free to ask any questions, and we’ll work together towards your health and well-being. Let’s get started!  

Payment with ADA from Cardano 25% discount !!

If you pay for the service with ADA cryptocurrency from Cardano, you receive a 50% discount on membership.

Citaldoc is part of the Cardano Community, and we believe that blockchain technology, especially Cardano’s, is an ideal partner for projects involving artificial intelligence and healthcare.

When making a payment with ADA on the platform, please remember to use the same payment form to send the notification of the transfer so that we can register the user and they can start their consultation.

Currently, this step is not automated, but the user will be enabled within a few hours.

1- Click on “Add to Cart”

2- Select Pay with ADA Cardano

3- Click on the Cardano check

4- Use the QR or copy the Adress to send from your Cardano wallet

5- Once the transaction is complete, please enter the transaction ID into the Transaction ID field and PLACE HOLDER

6- We will give you manual discharge in a few hours or sooner.

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